Terms of service

Welcome to IRONZA. These Terms of Service govern your use of our website and any purchases made through our online store.

By accessing our website, browsing our products or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.

Nothing in these Terms affects your statutory rights under applicable UK consumer law.

About IRONZA

IRONZA is a retailer offering tools, hardware products, DIY equipment, accessories and related products for homeowners, DIY enthusiasts, tradespeople and professionals across the United Kingdom.

Business Name: IRONZA
Email: contact@ironza.co.uk
Phone: +44 74 5742 3516
Address: 3 Ince Green Ln, Ince-in-Makerfield, Wigan WN2 2AR, United Kingdom

If you have any questions about these Terms, please contact us using the details above.

Eligibility to Place an Order

By placing an order through IRONZA, you confirm that you are legally capable of entering into a binding contract and that the information you provide is accurate and complete.

Purchases through our website should be made by an adult or by a person legally capable of entering into a purchase contract.

Certain tools or products may have specific age, safety or usage requirements. Customers are responsible for ensuring that they are legally permitted and suitably qualified to purchase and use such products where applicable.

Products and Product Information

We aim to provide clear and accurate product descriptions, photographs, specifications, prices and other relevant product information.

Product images are provided for illustrative purposes. Minor variations in colour, packaging, dimensions, design or appearance may occur due to manufacturing updates, supplier changes, screen settings or other reasonable factors.

Customers should carefully review all product descriptions, dimensions, materials, specifications, compatibility information, warnings and safety instructions before purchasing or using a product.

Where a product is available in multiple sizes, colors, models or variants, customers are responsible for selecting the option that is appropriate for their intended use.

Product Availability

All products are subject to availability.

In the unlikely event that a product becomes unavailable after you place an order, we may contact you to offer an appropriate solution or cancel the affected item and issue any applicable refund.

We will not substitute a product without informing you where the substitution would materially differ from what you ordered.

Prices

All prices displayed on the IRONZA website are shown in British Pounds Sterling (GBP) unless otherwise stated.

The price applicable to your order will be the price displayed at checkout when the order is placed.

Shipping charges, where applicable, will be clearly displayed before you complete your purchase.

We reserve the right to correct genuine pricing or typographical errors. If an error affects an order you have already submitted, we will contact you before proceeding where required.

Payments

Payment must be made using one of the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments may be processed securely by third-party payment providers. We do not generally store complete payment card details on our own systems.

Your order will not be considered accepted solely because payment has been authorized.

Order Confirmation and Acceptance

After placing an order, you may receive an order confirmation acknowledging that we have received your order.

This acknowledgement does not necessarily mean that your order has been accepted.

A contract for the purchase of goods is formed when we accept your order, normally when the order is confirmed for fulfillment or dispatched.

We reserve the right to decline or cancel an order where reasonably necessary, including where:

A product is unavailable
Payment cannot be authorized
Incorrect pricing or product information has been displayed
We reasonably suspect fraudulent or unauthorized activity
We are unable to fulfill the order due to circumstances outside our reasonable control.