Shipping policy

At IRONZA, we aim to provide a clear, reliable and convenient delivery experience for all our customers. Please review the information below before placing your order.

Shipping Destination

IRONZA currently ships orders within the United Kingdom only.

At this time, we do not offer international shipping.

Order Processing

Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.

Business days are Monday to Friday, excluding UK public holidays.

Once your order has been processed and dispatched, you will receive a shipping confirmation and tracking information where available.

Delivery Options

We currently offer the following delivery options:

Economy Delivery
Estimated delivery time: 5–8 business days
Shipping cost: Free

Standard Delivery
Estimated delivery time: 3–4 business days
Shipping cost: £15

Delivery estimates begin after the order processing period.

The available delivery methods and applicable shipping charges will be displayed at checkout before you complete your purchase.

Delivery Estimates

Delivery times are estimates and are not guaranteed.

Delivery may occasionally take longer due to circumstances outside our reasonable control, including:

Courier or carrier delays
Adverse weather conditions
UK public holidays
High-volume periods
Incorrect or incomplete delivery information
Other unexpected transportation issues

We recommend allowing sufficient time for delivery when placing your order.

Order Tracking

When tracking information is available, it will be provided after your order has been dispatched.

You can use the tracking information supplied to monitor the progress of your delivery.

Please note that tracking details may take some time to become active after the package has been handed to the carrier.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If you notice an error in your delivery information, please contact IRONZA as soon as possible.

We will do our best to update the address before dispatch, but changes cannot be guaranteed once an order has entered processing or has been shipped.

Additional delivery charges may apply if an order needs to be resent because an incorrect or incomplete address was provided.

Delayed Orders

If your order has not arrived within the estimated delivery time-frame, please contact our customer support team.

We will review the available tracking information and help you determine the current status of your order.

Lost or Damaged Packages

If your package appears to be lost, arrives damaged or contains visible damage to the packaging, please contact us as soon as possible.

Please provide your order number and, where appropriate, photographs of the damaged packaging or product.

We will review the situation and advise you on the appropriate next steps.

Shipping Charges

Any applicable shipping charges will be clearly displayed during checkout before you complete payment.

IRONZA does not add undisclosed delivery charges after an order has been placed.

Delivery Restrictions

Certain tools and hardware products may have specific delivery requirements or restrictions depending on their size, weight or nature.

Where applicable, any relevant delivery information will be included on the product page or displayed during checkout.

Contact IRONZA

If you have any questions about shipping, delivery or the status of your order, please contact our customer support team.

Business Name: IRONZA
Email: contact@ironza.co.uk
Phone: +44 74 5742 3516
Address: 3 Ince Green Ln, Ince-in-Makerfield, Wigan WN2 2AR, United Kingdom